FAQs
FAQ’S
Frequently asked questions
How do I charge my lamp?
Use a standard USB-C charger to charge your lamp. The charger is provided with your purchase. With a full 4 hour charge, your lamp will last 16+ hours depending on how bright you are operating the lamp. There may be reduced light output when your lamp is about to die, this is normal and will fix with a charge.
What is your return policy?
We accept returns within 30 days of your purchase for a full refund. To request a return, please contact us today.
How do I turn my lamp on and off?
To turn the lamp on, please turn the acrylic knob at the top of the lamp clockwise. To turn the lamp off, please turn the acrylic knob counterclockwise until it clicks into 'off' position.
I have an issue with my lamp, who do I contact?
Please contact our team in the "contact us" section of the website and we will review.